PSI warranty policy
TBI-0310 and IH-0400 Warranty
Purchase of a TBI or IH unit includes 12 month warranty. The warranty covers only repairs due to defects in manufacturing and materials. Technical support via telephone, video conference, or email is provided for setup and operation while the unit is under warranty. If you have any questions please do not hesitate to ask us at sales@presysin.com.
PSI return policy
If a new IH or TBI unit fails to meet operation standards due to workmanship or materials defects it may be returned at no cost up to 60 days from the date of delivery to the purchaser’s specified shipping location. If the unit is returned up to 60 days from the date of delivery to the purchaser’s specified shipping location for any other reason a restocking charge will apply. The minimum restocking charge is 20% of the cost of the unit. units may not be returned for credit beyond 60 days from the date of delivery to the purchaser’s specified shipping location without a return authorization. The authority to grant a return authorization rests solely with and is completely at the discretion of Precision Systems and Instrumentation, LLC.